For many brands, one of the appealing aspects of social media is the
opportunity to target and acquire new customers. Marketers can also use
social to learn more about existing customers and use that knowledge to
increase the relevancy of your messaging. But how can you do this
effectively? The tools already exist to monitor social conversations and
unlock key insights into who to reach, how to reach them, and the right
messaging to use.
For an easy two-step guide on monitoring and
acting on social media conversations, take a look at our infographic
below! It’s time social marketers went beyond simply counting ‘Likes’
and comments, and uncovered the deeper meaning of social conversations.
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