Not Defining Social Media Success is a Mistake

The term social media marketing can make even the most seasoned business owner roll their eyes in shame. They know they need it to connect with their customers and leads but aren’t sure how to start. Did you know that advertising on Facebook increases the number of qualified leads walking in the door? Did you know people are searching – and buying – your products online? 

Common social media questions and concerns include: 

What kinds of social media accounts do I need? Facebook? Twitter? Instagram?

What will I post about? Who cares about what I ate for breakfast?

Do my clients really use social media? Is it a big waste of time?

The questions vary but the concern remain the same. How will social media help my business?

The answer is simple: social media will increase your bottom line. Social media marketing, done correctly, will increase brand awareness, keep you connected to your customers and community and will make you more money. That’s what’s really important right? According to Forbes, 80% of executives believe social media engagement leads to increased sales. 

Some marketers will tell you a bunch of fluff as to why you need social media, but I’m here to tell you the cold, hard facts.

You need social media because your competition is using it.

You need social media because your customers are looking for you online.

You need social media to monitor what people are saying about you. People are talking about you and your business online. It’s your choice if you decide to listen. Wouldn’t you want to respond if someone posts a negative review of your products or services? I would.

Let’s say you decide to make the jump and start a social media strategy. The most important step is defining what social media success looks like to you.

Picture yourself a year from now, what has to happen to make you believe social media marketing was a great choice for you?  Maybe it’s 50% more customers in the door, or perhaps you sell 10 times more “X” product. Brainstorm your goals and timelines before creating your first social media account. Afterwards, track your results. If you aren’t meeting your monthly social media goals, re-evaluate your strategy. Do your research. Get some professional help. Social media is a cost effective way to reach your business objectives and increase your bottom line. Stop worrying and get started!

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