Showing posts with label Altimeter Group. Show all posts
Showing posts with label Altimeter Group. Show all posts

Tuesday, December 18, 2012

Top Marketing Resources to Help Prepare for 2013


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‘Tis the season to reflect on the marketing lessons of this past year and to think about how to make the most of the next one. As passionate followers of all things content, we devoured our fair share of insights and musings on the topic this year – from trends and statistics, to companies who did it best and those who missed the mark. As you think about your own marketing plans for 2013, here are some of our favorite resources on content marketing. We hope these insights are as useful to you as they have been for us. 

7 Strategies for Developing Compelling Content in 2013, Content Marketing Institute
As a the leading expert in the space, Joe Pulizzi summarizes in this post, his most popular content presentations and reminds us that content is only worthwhile if it makes a difference in the customer’s day-to-day life. How will your content impact the reader in 2013?
Social Media, Mobile, and Content Marketing: 4 Trends that Rocked 2012, ClickZ.
A lot changed in the past year. Pinterest and Google+ took over the web, pulling in millions of users in record time. Smartphone use topped PCs. And, most strikingly, individual content consumption reached an average of 11.5 hours per day in the United States. In this post, marketing expert Heidi Cohen offers the key trends of 2012, and the implications for marketers in 2013.
The best and worst social media campaigns of 2012, eConsultancy
How we create and distribute content is important, but strategies and tactics are only meaningful when put into action. Experts at eConsultancy highlighted brands that, for better or worse, made a huge impact this past year. NIKE, Old Spice and Dollar Shave Club are a just a few that used engaging content to connect with customers, build community and spread brand awareness. 
We are reminded too that content should be published only after careful planning and consideration. Just ask McDonalds, whose #McDStories Twitter campaign invited customers to call out service gaps and questionable ingredients, or the major brands who used Hurricane Sandy to promote sales. Overall, the blog posts confirm content’s leading role in telling killer brand narratives and connecting with customers. Read the full posts at Best of 2012 and Worst of 2012.
The Converged Media Imperative: How Brands Must Combine Paid, Owned, and Earned Media, Altimeter Group
There is no question that today’s marketer has a tremendous amount of channels to keep track of. In order to use these channels right, and not get overwhelmed, it’s crucial to understand how each can complement the other and deliver meaningful customer experiences. To that end, the Altimeter Group argues that traditional marketing channels, segmented by paid, owned and earned, are coming together. In order to survive, brands and agencies need to understand the opportunities within these fading lines, and how content can effectively fuel each level. As today’s consumer flips from screen to screen and app to app without pausing, savvy marketers will find ways to seamlessly integrate brand messaging within their line of focus. Read the full article here.
2013 Big Year for Big Data, Content Marketers, The Content Standard
Big data is certainly a trending topic within all industries—from banking to healthcare—but the trend also has huge potential in content marketing. With customer relationship management (CRM) systems able to collect deeper insights on customer activities and intent, marketers are empowered to create content deeply personalized to specific buyer needs, demographics, and purchase decisions. In a recent report, McKinsey & Company predicts that the percentage of marketers using data for targeting and customer insights, currently 40%, will increase.

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Monday, July 30, 2012

6 Critical Action Items B2B SEOs Need to Consider With Converged Media


Last week, Altimeter Group published its report "The Converged Media Imperative," which explores how paid, owned, and earned media can join together to become a disruptive force in digital marketing strategy.
Converged media represents the utilization of two or more channels (paid, owned, and earned media) working in concert and enabling brands to reach their target audience regardless of channel, medium, or device.
convergence-of-paid-owned-earned-media-altimeter
The three media channels are defined as:
  • Paid media is classified as display or broadcast advertising (PPC, sponsorships, etc.)
  • Owned media is content assets the brand wholly owns or controls (websites, blogs, etc.)
  • Earned media is user-generated content created and/or shared by users (social media posts, shares, organic reviews, etc.)
B2B search engine marketers should be at the forefront of converged media, since best practices and opportunities inherent to SEO will only be enhanced by companies embracing this initiative.
B2B SEOs should consider these six critical action items for spearheading the converged media imperative.

Tout the "Pervasive Nature" of Search

SEO results are generated and can enhance almost all B2B marketing initiatives, giving them greater impact in the long term. Some of the ways SEO has positively impacted organizations, leading to improved results for clients, include:
  • Videos and webcasts optimization – SEO tactics included link acquisition, keyword research, development, and optimization.
  • Microsite development – SEO tactics included keyword optimization, implementation of on-page/on-site SEO best practices, link outreach.
  • Blog post development – SEO tactics included link acquisition via blogger outreach, keyword research, on-page (post) keyword optimization.
Search can also be a component of almost every digital marketing initiative, not just public facing search engine technology (Google, Bing, etc.). B2B search professionals lead the responsibility to optimize content marketing asset visibility across platforms, from optimizing internal search mechanisms to establishing visibility in popular social media networks.

Succinctly Tie PPC Reporting to SEO Activity

It can be challenging to tie SEO initiatives to immediate results because the indexing of assets and acquisition of links take time to appreciate value. As a result, it might be easier to dismiss SEO, as pressure for short-term lead generation results mounts.
That is a key difference in comparison to PPC, where traffic, conversion rates, and cost per action metrics are much more immediate. B2B SEO teams should work in coordination with the reporting metrics developed through PPC management, to spot the best performing keyword phrases to target organically.
Considerations for B2B SEO:
  • Bring well performing PPC landing page concepts into site-specific SEO content development initiatives.
  • Evaluate existing content marketing assets for opportunities to optimize in coordination with low volume but higher converting PPC keyword phrases.
  • Provide and create additional content marketing recommendations that will support existing PPC strategies with historically above-average conversion rates.

Build Links via Social Media

It wouldn't be surprising if social media teams are looking for more tangible KPIs in their initiatives related to converged media. Helping to build quality links via social media participation, in a post-Penguin search environment, might be a win-win for both B2B SEO and social media.
The below referenced chart from a 2011 Marketing Sherpa report takes a look at social media tactics, illustrating the correlation between tactical effectiveness and the degree of difficulty to implement. Blogger relations, while most difficult, were also considered the most effective. B2B SEO and social media teams should work together to build quality links through effective blogger relationships.
marketing-sherpa-chart-social-marketing-tactics
In a recent example from our office, our team worked with our client’s social media team to build a blog post meant to be distributed to related industry bloggers. Using social media tools like Twitter and StumbleUpon, we secured more than 50 Twitter mentions and 2,000 views within the first 12 hours of publication.

Establish Clear Calls-to-Action

Review content marketing assets built for SEO campaigns and make certain conversion actions are clearly defined (or incorporated at all). B2B organizations are concerned with leads, both quantity and quality (hopefully in that order).
Examples of better call-to-action optimization include:
  • Evaluation of form requirements in association with content marketing assets. Conversion actions tied more directly to sales should require more in-depth field requirements, whereas content assets meant for lead nurturing programs should require fewer (but still hold true toB2B lead scoring systems).
  • Testing landing page layouts and optimizing for keyword strategies in an effort to increase conversion rates.
  • Considering secondary calls-to-action to increase awareness of social media profiles, email newsletter subscriptions, and visibility of related content marketing assets. Example: cross-link these assets on confirmation pages of completed form submissions.

Dig Deeper Into the Data

A key element of the converged media imperative is "understanding the flow" of the digital consumer. Visits to the website, referral sources, and the paths they took and/or assets viewed all need to be evaluated.
converged-media-workflow-altimeter
B2B SEOs can look toward proactive reporting in web traffic tools to help establish patterns of success (or improvement) of digital marketing initiatives.
Some of the first places to evaluate (if using Google Analytics specifically):
  • Visitor Flow reports (reference)
  • Page Views in coordination with Traffic Sources (reference)
  • Establishing Goals and Event Triggers and measuring conversion rates in coordination with these actions (reference)
Reporting tools, particularly in larger organizations, are often separated from the marketing group. Because SEO relies so heavily on metrics to evaluate the effectiveness of strategies, B2B SEOs can lead the effort in defining website reporting requirements that measure success (and understanding) of a converged media implementation.

Find and Communicate Even the Small Wins

Because converged media puts change and additional pressure on multiple players in the organization, skepticism and earlier failures seem likely. It's important to motivate others by finding and celebrating even the small wins.
Examples of small wins to consider:
  • Hitting milestones and due dates associated with the first converged media project.
  • Leads acquired that can be traced back to the SEO of owned media assets.
  • Links acquired through successful earned media initiatives.
Early wins are important for building momentum in the much more collaborative environment of converged media. Because B2B SEO can be related to so many groups involved, SEO professionals can take the lead in recognizing proof points that lead to long-term success.

Final Thoughts

The search marketer's job constantly evolves and becomes more complex, but change is nothing new in our field. As technologies and marketing disciplines become more integrated, B2B SEO helps connect strategy more cohesively.
Is a converged media imperative taking place within your organization? I would love to hear your perspective, what is working, and what I've missed in this column, via comments below.
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