Showing posts with label McDonalds. Show all posts
Showing posts with label McDonalds. Show all posts

Wednesday, September 4, 2013

Marketing to Women: How To Get It Right

Surely in the 21st century we don’t need a post about how to market to women, do we? According to a recent report by She-conomy, women account for 85% of all consumer purchases including everything from autos to health care, andspend about $5 trillion annually, over half of the U.S. GDP. Women also dominate social sharing and are dominant content creators – according to The Conversation Index Report by bazaarvoice women produced 60% of user generated content in Q2 of 2011 and, interestingly, are generally more positive than men. You’d have thought marketers would appreciate the importance of the female demographic. And yet, according to the same report by She-conomy, 91% of women said that advertisers don’t understand them. So where is it all going wrong and, more importantly, which companies are getting it right?
 

1. Think outside your existing lines

While coffee outlets such as Starbucks saw a decrease in profits during the recent recession, McDonalds were able to build on their inexpensive image and add the McCafe outlets, offering up-market coffee, to their existing stores. Their advertising focused on fashionable, urban women, who had previously shunned their traditional reputation for unhealthy fast food. By adding salads and healthy options, and sponsoring events such as Fashion Week, McDonalds were able to entice a whole new demographic and actually increase worldwide sales by 7% during the economic downturn.

2. Don’t stereotype women

Companies who think that marketing to women involves designing with pastel colors and pink bows are going to alienate the majority of their market. Women respond to advertising that uses positive female role models and that shows them in a strong and powerful role.
The 2010 Kia Soul commercial featured professional golfer Michelle Wie beating the men at their own game at the golf club, looking cool and confident. This was just one of several marketing campaigns, but Kia’s monthly sales rose 44% in 2011 compared to 2010.

3. Focus on design and practicality

You don’t need to have separate marketing for men and women if you focus on good design and usability. Apple are a great example of a successful brand who have universal appeal; the beauty of their designs, their color options, ease of use and intuitive features appeal to women without alienating men. Their advertising reflects their gender-neutral, non age-specific appeal, with emphasis on the usability and adaptability of the products.

4. Know who is buying your product

Realizing that women are the primary purchasers of household items, Nivea For Men targeted women in a campaign to persuade them of the benefits of buying male grooming products for their partners. This was only one strand of their marketing but it was hugely successful in introducing men to grooming products initially.

5. Understand the differences between men and women… without being patronizing

Until fairly recently, Nike had an high-testosterone image (Just Do It) and their advertising featured top male athletes shown in winning scenarios. They had 50% of the market share of the men’s fitness market, but only 20% of Nike’s revenue came from women’s products. Nike changed its focus, communicating with women to understand how they relate to sport and performance, and the decisions they take in purchasing sportswear. The result was advertising that emphasized how sport fitted in with their active lifestyles and showed regular women taking part in sport. Previously, Nike’s shoes for women were modeled on smaller versions of their men’s shoes, but new designs catered for women’s different body shapes and movements, with more lines emphasizing a fashionable look.

6. Recognize real women

The default argument used by advertisers for not only featuring women who are unattainably thin and representative of the narrowest standards of beauty, but in then Photoshopping them beyond all recognition, is that ‘real’ women don’t sell beauty products.

Dove’s Real Beauty campaign (begun in 2004) changed the face of the beauty advertising industry. With award-winning short films such as The Evolution of Beauty, and commercials featuring older or standard-sized women, Dove sought to show that ‘real’ women are in fact beautiful, as beauty is not to be found in perfection. What was even more startling (to the beauty industry) was that Dove’s sales skyrocketed: women could relate to the images and the message of positive self-esteem.
If brands are going to look to increase their market share into the 21st century, they are going to have to look beyond superficial marketing ploys and understand that the women’s market isn’t a niche: it’s a driving force.

Tuesday, December 18, 2012

Top Marketing Resources to Help Prepare for 2013


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‘Tis the season to reflect on the marketing lessons of this past year and to think about how to make the most of the next one. As passionate followers of all things content, we devoured our fair share of insights and musings on the topic this year – from trends and statistics, to companies who did it best and those who missed the mark. As you think about your own marketing plans for 2013, here are some of our favorite resources on content marketing. We hope these insights are as useful to you as they have been for us. 

7 Strategies for Developing Compelling Content in 2013, Content Marketing Institute
As a the leading expert in the space, Joe Pulizzi summarizes in this post, his most popular content presentations and reminds us that content is only worthwhile if it makes a difference in the customer’s day-to-day life. How will your content impact the reader in 2013?
Social Media, Mobile, and Content Marketing: 4 Trends that Rocked 2012, ClickZ.
A lot changed in the past year. Pinterest and Google+ took over the web, pulling in millions of users in record time. Smartphone use topped PCs. And, most strikingly, individual content consumption reached an average of 11.5 hours per day in the United States. In this post, marketing expert Heidi Cohen offers the key trends of 2012, and the implications for marketers in 2013.
The best and worst social media campaigns of 2012, eConsultancy
How we create and distribute content is important, but strategies and tactics are only meaningful when put into action. Experts at eConsultancy highlighted brands that, for better or worse, made a huge impact this past year. NIKE, Old Spice and Dollar Shave Club are a just a few that used engaging content to connect with customers, build community and spread brand awareness. 
We are reminded too that content should be published only after careful planning and consideration. Just ask McDonalds, whose #McDStories Twitter campaign invited customers to call out service gaps and questionable ingredients, or the major brands who used Hurricane Sandy to promote sales. Overall, the blog posts confirm content’s leading role in telling killer brand narratives and connecting with customers. Read the full posts at Best of 2012 and Worst of 2012.
The Converged Media Imperative: How Brands Must Combine Paid, Owned, and Earned Media, Altimeter Group
There is no question that today’s marketer has a tremendous amount of channels to keep track of. In order to use these channels right, and not get overwhelmed, it’s crucial to understand how each can complement the other and deliver meaningful customer experiences. To that end, the Altimeter Group argues that traditional marketing channels, segmented by paid, owned and earned, are coming together. In order to survive, brands and agencies need to understand the opportunities within these fading lines, and how content can effectively fuel each level. As today’s consumer flips from screen to screen and app to app without pausing, savvy marketers will find ways to seamlessly integrate brand messaging within their line of focus. Read the full article here.
2013 Big Year for Big Data, Content Marketers, The Content Standard
Big data is certainly a trending topic within all industries—from banking to healthcare—but the trend also has huge potential in content marketing. With customer relationship management (CRM) systems able to collect deeper insights on customer activities and intent, marketers are empowered to create content deeply personalized to specific buyer needs, demographics, and purchase decisions. In a recent report, McKinsey & Company predicts that the percentage of marketers using data for targeting and customer insights, currently 40%, will increase.

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